Independent Damp & Timber Surveyors for London and the Surrounding Areas

CANCELLATION POLICY

Once a start Date/survey date has been agreed by all parties the following policy applies.

If you cancel the instruction by no later than 5.00pm two days before the proposed survey date you will receive a full immediate refund except for an administration fee of £36.00 inclusive.

Instructions cancelled after this date and before 5.00pm on the day before the survey date will incur a cancellation charge of 50% of the total monies paid and here-to you will receive an immediate refund.

Instructions cancelled on the day of the proposed survey or if the survey cannot be carried out due to for example no access as previously arranged and confirmed by other will be charged at full.

Cancellation days and times are normal business hours, Monday-Friday, 9.00 am-5.00 pm

Call FREE 0800 0778867

0800 CALLS NOW FREE FROM BOTH
LANDLINES AND MOBILE PHONES

Monday - Friday 9am - 5pm

Saturday 10am - 2pm

Closed on public holidays.

We have advised Which? Consumer Magazine & Channel 4 TV House of Horrors

Consult a qualified professional - you could save hundreds or even thousands of pounds.

What Customers Say

"Saved us a lot of money"

We had been told that our house had rising damp and the quote to fix this was £20,000. Before agreeing to this work we felt we should obtain an independent survey from a company not trying to sell you their product. A search on Internet led us to ARS and we are so pleased that we asked this company to do our survey.

Ray Baker carried out the survey on our property and his report promptly followed. The report offered a clear assessment and recommendations for management of condensation, NOT rising damp, and saved us a lot of money in the process.

"Highly recommended"

I can highly recommend Academy Remedial Surveyors. Ray Baker surveyed a house that I am buying and he provided a detailed report which explained everything I needed to know about the damp and timber issues with the property. Also, many companies could learn a lot about customer service from Jenny Baker who was always very professional, prompt and friendly when I contacted her.

...read more customer comments

HEAD OFFICE & ADMINISTRATION

154 Grattons Drive, Pound Hill, Crawley,
West Sussex, RH10 3JP

REGIONAL OFFICE - LONDON

Building 3, Chiswick Park, 566 Chiswick High Road, Chiswick, London W4 5YA

2 Melton Road, Merstham
Surrey RH1 3HB

Callers by appointment only

Quality Guarantee

Academy Remedial Surveyors are all independent, qualified, registered with the Property Care Association and fully insured.

Property Care Association (PCA) logoThe Property Care Association (PCA) is the industry regulatory body of which members have an absolute requirement to demonstrate their expertise, competence and financial standing. It was formally a division of the British Wood Preserving and Damp proofing Association (BWPDA)

Which? Trusted Trader

Which Truste TraderWe are an approved by Which? who have been testing products and services for nearly 60 years. See our listing on the Which? website.

Principle Surveyors

Ray Baker C.S.R.T., C.S.S.W., MIWSc

Gary Moakes C.S.R.T., C.S.S.W., C.S.J.K.

Oliver Walker BA (Hons) C.S.R.T. C.S.S.W.